Support

Earshot Support

Help, troubleshooting, and contact information for Earshot.

Getting Started

Open Earshot and click the large mic button to start recording. Grant microphone and speech recognition permissions when prompted. After a recording, open the Follow-Up Ledger to review decisions, actions, risks, and questions.

Permissions

Earshot requests microphone access when you start your first recording, not on launch. Speech recognition permission enables live transcription. Both are used locally only.

Need Help?

Email the App Store product page with your Mac model, macOS version, and a short description of what happened.

Common Questions

How do I export a recording?
Open a recording, then click the share icon in the top-right toolbar. Choose Markdown, plain text, PDF brief, JSON, CSV, SubRip, WebVTT, or Follow-Up Ledger export. You can also right-click any recording in the sidebar for quick export options.

What is the Follow-Up Ledger?
It is a local meeting brief that groups decisions, action items, risks, and open questions. When transcript timing is available, ledger items include timestamps so you can verify the original moment in the timeline.

What are meeting statistics?
Click the chart icon in a recording's header to reveal the Statistics panel. It shows word count, unique words, vocabulary richness, estimated reading and speaking times, sentence count, and action-item density. Additional delivery panels show pace, filler words, tone cues, and topics, all computed on-device.

How do tags work?
In any recording, scroll to the Tags section and type a tag then press Return (or add a comma). Tags are saved per recording and appear as filter chips at the top of the sidebar — click one to show only meetings with that tag.

Where are my recordings stored?
Audio files are saved in ~/Library/Application Support/Earshot/. Meeting data (transcripts, notes, tags) is stored in the app's SwiftData database on your Mac.

Does the app require an account?
No. Earshot is fully local and does not require an account.

Why is transcription in English only?
Earshot uses Apple's on-device SFSpeechRecognizer, currently configured for English. Future updates may add additional locales.

How do I remove the app?
Quit Earshot, delete it from Applications, and optionally remove ~/Library/Application Support/Earshot/ to delete all recordings and data.