Support

TonalSnap Support

Need help with TonalSnap? Email support with your iPhone model, iOS version, microphone permission status, and whether you were using the tuner or metronome.

MicrophoneIf the tuner cannot hear input, check Microphone permission in iOS Settings.
TuningUse a quiet room and play one clear note at a time for best pitch detection.
MetronomeCheck sound and haptic settings if clicks or feedback are not active.