Help with Spectralane
Getting started, common checks and a direct way to contact support.
Using the app
- Open the fictional sample notebook or import a supported spectral file.
- Check axes and units, inspect each recorded transform and accept peak annotations yourself.
- Before sharing, use the notebook export options to omit sample names or free-text notes when appropriate, then inspect the actual output.
Before you rely on a result
Similarity measures such as RMSE, cosine similarity and spectral angle do not identify a substance. The app does not provide diagnostic interpretation, and its resampling does not extrapolate beyond the supplied range.
Contact support
Email shadowfetchapps@gmail.com.
Include the app name and version, device model, iOS or iPadOS version, what you expected and the steps that reproduce the issue. A small non-confidential example or a redacted screenshot is usually more useful than a full private workspace.
Do not send passwords, API keys, private pairing keys, identifiable health records, confidential reports or other sensitive material. Support does not automatically receive your local app data.