Parquetglass · Support
Help with Parquetglass
Getting started, common checks and a direct way to contact support.
Using the app
- Open one of the bundled samples or select a Parquet file in Files.
- Use Summary, Schema and Row Groups to inspect metadata. PARE encryption and invalid footer bounds are reported rather than decoded.
- If a file fails to open, report the error, file size and writer information if available; do not email confidential datasets.
Before you rely on a result
Parquetglass reads footer metadata only. It does not decompress or decode data pages, display actual rows, or decode encrypted PARE footers. A footer statistic is not a row-level validation result.
Contact support
Email shadowfetchapps@gmail.com.
Include the app name and version, device model, iOS or iPadOS version, what you expected and the steps that reproduce the issue. A small non-confidential example or a redacted screenshot is usually more useful than a full private workspace.
Do not send passwords, API keys, private pairing keys, identifiable health records, confidential reports or other sensitive material. Support does not automatically receive your local app data.