Fossilindex · Support
Help with Fossilindex
Getting started, common checks and a direct way to contact support.
Using the app
- Register the known specimen and the regions you intend to observe, then open the appropriate loan checkpoint.
- Record human observations and attach only the photos needed to document them.
- Review locality and party labels before generating a dossier. Defaults assist sharing review but do not replace your confidentiality check.
Before you rely on a result
Fossilindex does not identify a specimen, analyze a photo with AI, appraise an object or certify authenticity, condition or legal compliance. Check the export review before sharing restricted information.
Contact support
Email shadowfetchapps@gmail.com.
Include the app name and version, device model, iOS or iPadOS version, what you expected and the steps that reproduce the issue. A small non-confidential example or a redacted screenshot is usually more useful than a full private workspace.
Do not send passwords, API keys, private pairing keys, identifiable health records, confidential reports or other sensitive material. Support does not automatically receive your local app data.