Support

Voxelproof Support

Help and product information for Voxelproof.

Getting Started

An offline DICOM file inspector for Part 10 structure, transfer syntax, patient-tag inventory, uncompressed monochrome pixel preview, windowing, and anonymization planning.

Included Features

  • Recognize Part 10 files and inspect explicit or implicit VR elements
  • Inventory transfer syntax, modality, dimensions, frames, and bit depth
  • Preview uncompressed 8-bit and 16-bit monochrome pixel data
  • Adjust window center and width while preserving source values
  • Create an anonymization checklist without altering the original file

Common Questions

Does the app need an account, subscription, or in-app purchase?
No. It is a one-time paid download with no account, advertising, analytics, subscription, or in-app purchase.

Does it work offline?
Yes. Core features and bundled material work without a developer-operated service.

Where is my information stored?
Your editable workspaces, parameter values, imported records, comparison settings, notes, and export history remain in local app storage.

What are the limits?
Voxelproof is for file inspection, education, and technical QA only. It is not a diagnostic viewer, medical device, PACS, or substitute for qualified clinical interpretation.

Contact

Email support@shadowfetch.com with the app name, device model, iOS version, and a concise description of the issue.