Support

Ventiloom Support

Help and product information for Ventiloom.

Getting Started

An offline indoor-air workbench for estimating air changes from carbon-dioxide decay, comparing occupancy scenarios, and documenting ventilation observations.

Included Tools

  • CO2 decay and air-change estimation
  • Occupancy and ventilation comparisons
  • Forty bundled indoor-air reference plates

Common Questions

Does the app need an account or subscription?
No. It is a one-time-purchase app with no account, advertising, analytics, or in-app purchase.

Does it work offline?
Core features and bundled reference data work on device without a developer-operated service.

Where is my information stored?
Your room inputs, saved ventilation cases, comparison choices, and display preferences remain in the app's local storage.

How do I remove local data?
Use available delete or reset controls. Removing the app removes its local container, subject to backups you control through Apple.

What are the limits?
Ventilation estimates are informational and are not a health or safety diagnosis. Follow calibrated measurements, building standards, and qualified professional guidance.

Contact

Email support@shadowfetch.com with the app name, device model, iOS version, and a concise description of the issue.