Support

StoneDocket Support

Help with local workspaces, evidence, exports, and recovery.

Start with the sample

Open the included sample workspace to inspect a complete workflow without entering personal or production data.

Back up your work

Use the portable archive command to create an integrity-checked JSON export. Save that file in a location you control. PDF reports are human-readable review copies, not restorable libraries.

Permissions

Camera access is requested only when you explicitly capture visual evidence; When-in-use location access is requested only when you capture a field location fix. Denying a permission leaves manual entry and existing-file workflows available.

Scope

StoneDocket creates field documentation and explicitly does not provide legal, cadastral, or survey-grade locations.

Contact

Email support@shadowfetch.com. Include the app name, app version, device model, iOS version, and the steps that led to the issue. Do not send confidential records unless they are necessary and you are authorized to share them.