RiderClose Support
Help with local workspaces, evidence, exports, and recovery.
Start with the sample
Open the included sample workspace to inspect a complete workflow without entering personal or production data.
Back up your work
Use the portable archive command to create an integrity-checked JSON export. Save that file in a location you control. PDF reports are human-readable review copies, not restorable libraries.
Permissions
Version 1.0 does not request camera, microphone, location, contacts, photo-library, or notification permission.
Scope
RiderClose provides transparent calculations and documentation; contracts, settlements, taxes, and accounting decisions remain the user’s responsibility.
Contact
Email support@shadowfetch.com. Include the app name, app version, device model, iOS version, and the steps that led to the issue. Do not send confidential records unless they are necessary and you are authorized to share them.