Support

Narracairn Support

Help and product information for Narracairn.

Getting Started

A private local player for user-selected DRM-free audio files, with an app-local working copy, precise progress, 30-second skips, seek control, and in-session bookmarks.

Review path: Open Listen and tap Load Sample in Local Library, then use Play, seek, 30-second skip, and Bookmark Current Position. Imported DRM-free files follow the same path.

Included Features

  • Choose a DRM-free audio file from Files and create an app-local working copy
  • Play, pause, scrub, and move backward or forward by 30 seconds
  • Add and revisit multiple bookmarks during the listening session
  • Use the editable analysis workspace, searchable records, CSV export, and offline reference

Common Questions

Does the app need an account, subscription, or in-app purchase?
No. It is a one-time paid download with no account, advertising, analytics, subscription, or in-app purchase.

Does it work offline?
Core features and bundled material work locally. Archiveglass and Endpointloom make only the user-directed network requests described in their product pages.

Where is my information stored?
Your editable workspace records, selected parameters, local imports, notes, and export history remain in local app storage.

What are the limits?
Works with user-owned DRM-free audio. It does not remove or bypass digital rights management.

Contact

Email support@shadowfetch.com with the app name, device model, iOS version, and a concise description of the issue.