Support

Loopenthal Support

Help and product information for Loopenthal.

Getting Started

A hydronic-system bench for evaluating loop flow, pressure loss, valve authority, heat transfer, and balancing changes entirely on device.

Included Tools

  • Loop flow and pressure-loss calculations
  • Valve authority and balancing comparisons
  • Forty bundled hydronics reference plates

Common Questions

Does the app need an account or subscription?
No. It is a one-time-purchase app with no account, advertising, analytics, or in-app purchase.

Does it work offline?
Core features and bundled reference data work on device without a developer-operated service.

Where is my information stored?
Your loop inputs, saved balancing cases, comparison choices, and display preferences remain in the app's local storage.

How do I remove local data?
Use available delete or reset controls. Removing the app removes its local container, subject to backups you control through Apple.

What are the limits?
Calculations are design aids. Verify equipment data, fluid conditions, commissioning measurements, and applicable mechanical codes.

Contact

Email support@shadowfetch.com with the app name, device model, iOS version, and a concise description of the issue.