Support

Lensdatum Support

Help and product information for Lensdatum.

Getting Started

Machine-vision and production lens planner for field of view, pixels per target, working distance, depth-of-field screening, crop factors, and shot-site comparison.

Included Features

  • Horizontal and vertical FOV
  • Pixels-on-target and GSD
  • Depth-of-field scenarios
  • Local site-photo evidence

Common Questions

Does the app need an account, subscription, or in-app purchase?
No. It is a one-time paid download with no account, advertising, analytics, subscription, or in-app purchase.

Does it work offline?
Yes. Core features and bundled material work without a developer-operated service.

Where is my information stored?
Your editable inputs, imported rows, saved work records, comparison settings, and export history, plus images you deliberately select remain in local app storage.

What are the limits?
Optical and mapping results are planning estimates. Confirm camera and lens specifications, survey control, flight rules, site conditions, and required accuracy independently.

Contact

Email support@shadowfetch.com with the app name, device model, iOS version, and a concise description of the issue.