Version 2.0.2, build 9

My Homes Vault Support

For product help, reproducible bug reports, or accessibility feedback, contact support@shadowfetch.com.

Common help

Backup and restore

Open Continuity, choose Backup, then Prepare Full Backup. My Homes Vault validates its JSON format, integrity digest, identifiers, and record relationships before showing a restore preview. Nothing is replaced until validation succeeds and the user confirms.

Portable backups are not password protected or encrypted by the app. Keep files containing household records and photos only in locations you trust.

If records cannot open

Restart My Homes Vault and retry. The app does not create a temporary replacement or delete the existing store after an open failure. If access is still unavailable, contact support before reinstalling or clearing data.

Useful report details

Include the device model, iOS version, app version/build, screen, and reproducible steps. Avoid emailing sensitive household records unless they are necessary and you are comfortable sharing them.

My Homes Vault is an organization tool. Evidence completion, continuity readiness, and planning estimates do not verify ownership, appraise property, inspect a home, interpret a policy, or determine coverage or claim payment.