Shadowfetch Apps
Graincount · Support

Help with Graincount

Getting started, common checks and a direct way to contact support.

Using the app

  1. Choose a representative micrograph and verify the two-point scale against its original calibration.
  2. Add manual marks consistently with the method you are using; compare a known example before interpreting a study.
  3. Inspect the report and any identifying annotations before exporting a project, CSV or PDF.

Before you rely on a result

Graincount does not automatically segment a micrograph or establish three-dimensional structure, material performance or acceptance. Measurements depend on image preparation, scale and the operator's manual marks.

Contact support

Email shadowfetchapps@gmail.com.

Include the app name and version, device model, iOS or iPadOS version, what you expected and the steps that reproduce the issue. A small non-confidential example or a redacted screenshot is usually more useful than a full private workspace.

Do not send passwords, API keys, private pairing keys, identifiable health records, confidential reports or other sensitive material. Support does not automatically receive your local app data.