Support

Fitpacket Support

Help and product information for Fitpacket.

Getting Started

A private activity-file workbench for opening FIT and GPX exports, reviewing tracks and records, and finding structural anomalies without uploading workouts.

Included Tools

  • FIT and GPX record inspection
  • Track plots, summaries, and evidence notes
  • Forty bundled activity-file plates

Common Questions

Does the app need an account or subscription?
No. It is a one-time-purchase app with no account, advertising, analytics, or in-app purchase.

Does it work offline?
Core features and bundled reference data work on device without a developer-operated service.

Where is my information stored?
Your selected activity summaries, parsing notes, evidence records, and display preferences remain in the app's local storage.

How do I remove local data?
Use available delete or reset controls. Removing the app removes its local container, subject to backups you control through Apple.

What are the limits?
Parsed activity data is informational and may reflect device or file errors. It is not medical guidance or a certified performance record.

Contact

Email support@shadowfetch.com with the app name, device model, iOS version, and a concise description of the issue.