Shadowfetch Apps
Firmwaredesk · Support

Help with Firmwaredesk

Getting started, common checks and a direct way to contact support.

Using the app

  1. Import the exact firmware artifact and register the board or configuration you intend to test.
  2. Record outcomes from tests you performed outside the app. Re-check stale evidence after changing firmware or configuration.
  3. Include the artifact hash, test revision and a minimal non-confidential example when reporting an issue.

Before you rely on a result

Firmwaredesk records manual observations. It does not flash a device, control test equipment or communicate with hardware, and its records do not certify a product.

Contact support

Email shadowfetchapps@gmail.com.

Include the app name and version, device model, iOS or iPadOS version, what you expected and the steps that reproduce the issue. A small non-confidential example or a redacted screenshot is usually more useful than a full private workspace.

Do not send passwords, API keys, private pairing keys, identifiable health records, confidential reports or other sensitive material. Support does not automatically receive your local app data.