Firmwaredesk · Support
Help with Firmwaredesk
Getting started, common checks and a direct way to contact support.
Using the app
- Import the exact firmware artifact and register the board or configuration you intend to test.
- Record outcomes from tests you performed outside the app. Re-check stale evidence after changing firmware or configuration.
- Include the artifact hash, test revision and a minimal non-confidential example when reporting an issue.
Before you rely on a result
Firmwaredesk records manual observations. It does not flash a device, control test equipment or communicate with hardware, and its records do not certify a product.
Contact support
Email shadowfetchapps@gmail.com.
Include the app name and version, device model, iOS or iPadOS version, what you expected and the steps that reproduce the issue. A small non-confidential example or a redacted screenshot is usually more useful than a full private workspace.
Do not send passwords, API keys, private pairing keys, identifiable health records, confidential reports or other sensitive material. Support does not automatically receive your local app data.