Support

Elutionlane Support

Help and product information for Elutionlane.

Getting Started

A private chromatography workbench for marking TLC plates, calculating retention factors, comparing lanes, and planning column conditions.

Included Tools

  • TLC spot marking and Rf calculations
  • Lane comparison and column-planning notes
  • Forty bundled chromatography plates

Common Questions

Does the app need an account or subscription?
No. It is a one-time-purchase app with no account, advertising, analytics, or in-app purchase.

Does it work offline?
Core features and bundled reference data work on device without a developer-operated service.

Where is my information stored?
Your selected plate analyses, spot measurements, planning notes, and display preferences remain in the app's local storage.

How do I remove local data?
Use available delete or reset controls. Removing the app removes its local container, subject to backups you control through Apple.

What are the limits?
The app is a calculation and documentation aid. Follow laboratory SOPs, chemical safety requirements, and qualified supervision.

Contact

Email support@shadowfetch.com with the app name, device model, iOS version, and a concise description of the issue.