Craquelure Support

Help with Craquelure, including first play, local progress, and troubleshooting.

Getting Started

Open the Gallery, choose a work and difficulty, then drag pieces onto the table. Pinch to inspect the source image and continue a saved puzzle from the Gallery.

What is included

Museum works from open-access collections
Adjustable puzzle complexity and a distraction-free table
Artwork context, local progress, and every puzzle included

Common Questions

Does the app need an account, subscription, or in-app purchase?
No. Craquelure is a one-time paid download. The full game is included and no account is required.

Does it work offline?
Yes. Gameplay and bundled content work on the device without a developer-operated service.

Where is progress stored?
Your puzzle progress, completion records, favorites, and display settings remain in the app's local storage.

How do I remove local data?
Use an available reset or delete control. Removing the app removes its local container, subject to backups you control through Apple.

Contact

Email support@shadowfetch.com with the app name, device model, iOS version, and the steps that reproduce the issue.