Support

Counterspan Support

Help and product information for Counterspan.

Getting Started

A premium structural-physics puzzle game: place members, tune stiffness and prestress, then watch loads cross bridges that fail exactly where your reasoning does.

Included Features

  • Tap successive joint positions to draw structural members.
  • Depth and triangulation increase the modeled capacity.
  • Test only when a continuous load path is visible.
  • Lower material use improves a successful score.

Common Questions

Does the app need an account, subscription, or in-app purchase?
No. It is a one-time paid download with no account, advertising, analytics, subscription, or in-app purchase.

Does it work offline?
Yes. Core features and bundled material work without a developer-operated service.

Where is my information stored?
Your campaign progress, run scores, unlocked trials, and game settings remain in local app storage.

What are the limits?
Counterspan is a fictional entertainment game. Its visual systems, scoring, physics, maps, and terminology are designed for play and are not professional guidance.

Contact

Email support@shadowfetch.com with the app name, device model, iOS version, and a concise description of the issue.