Shadowfetch Apps
Corebox · Support

Help with Corebox

Getting started, common checks and a direct way to contact support.

Using the app

  1. Create the run and its planned interval, then register the boxes and individual pieces.
  2. Check the casebook findings after entering depth or sample-code changes. Resolve issues against your original field records.
  3. Select a photo plate only when needed and export the JSON case for a separate record.

Before you rely on a result

Corebox documents what the operator enters. It does not establish a geological conclusion, authenticate custody or certify a sample or measurement.

Contact support

Email shadowfetchapps@gmail.com.

Include the app name and version, device model, iOS or iPadOS version, what you expected and the steps that reproduce the issue. A small non-confidential example or a redacted screenshot is usually more useful than a full private workspace.

Do not send passwords, API keys, private pairing keys, identifiable health records, confidential reports or other sensitive material. Support does not automatically receive your local app data.