Corebox · Support
Help with Corebox
Getting started, common checks and a direct way to contact support.
Using the app
- Create the run and its planned interval, then register the boxes and individual pieces.
- Check the casebook findings after entering depth or sample-code changes. Resolve issues against your original field records.
- Select a photo plate only when needed and export the JSON case for a separate record.
Before you rely on a result
Corebox documents what the operator enters. It does not establish a geological conclusion, authenticate custody or certify a sample or measurement.
Contact support
Email shadowfetchapps@gmail.com.
Include the app name and version, device model, iOS or iPadOS version, what you expected and the steps that reproduce the issue. A small non-confidential example or a redacted screenshot is usually more useful than a full private workspace.
Do not send passwords, API keys, private pairing keys, identifiable health records, confidential reports or other sensitive material. Support does not automatically receive your local app data.