Support

Benthoscore Support

Help and product information for Benthoscore.

Getting Started

A private field lab for recording benthic macroinvertebrate observations, calculating community metrics, and comparing stream samples.

Included Tools

  • Taxa counts and biotic-index calculations
  • Sample and reach comparisons
  • Forty bundled stream-ecology reference plates

Common Questions

Does the app need an account or subscription?
No. It is a one-time-purchase app with no account, advertising, analytics, or in-app purchase.

Does it work offline?
Core features and bundled reference data work on device without a developer-operated service.

Where is my information stored?
Your sample observations, saved stream cases, comparison choices, and display preferences remain in the app's local storage.

How do I remove local data?
Use available delete or reset controls. Removing the app removes its local container, subject to backups you control through Apple.

What are the limits?
Scores are educational field indicators. Use the sampling protocol, regional tolerance values, and agency requirements appropriate to your watershed.

Contact

Email support@shadowfetch.com with the app name, device model, iOS version, and a concise description of the issue.