Help with Assayloom

Using the app

1. Assign samples, controls and replicates to the plate before reviewing preflight findings.
2. Check the inputs and units in the mix worksheet against your laboratory procedure; the app does not verify experimental suitability.
3. Review the generated bench route, capture a revision record, and export the run packet when needed.

Before you rely on a result

Assayloom supports research planning and documentation. It does not read an instrument, interpret assay results or provide clinical or diagnostic guidance.

Contact support

Email shadowfetchapps@gmail.com.

Include the app name and version, device model, iOS or iPadOS version, what you expected and the steps that reproduce the issue. A small non-confidential example or a redacted screenshot is usually more useful than a full private workspace.

Do not send passwords, API keys, private pairing keys, identifiable health records, confidential reports or other sensitive material. Support does not automatically receive your local app data.