Support

ArchCount Support

Help, product scope, and contact information for ArchCount.

Dimension

Dimension and spacing planner for arches and garlands

Cluster,

Cluster, balloon, waste, and inventory estimates

Color-mix

Color-mix pull sheet for event preparation

Saved

Saved projects plus text and PDF sharing

Common Questions

How do I get started?
Set the event and installation dimensions in Studio, adjust the mix and waste allowance, then use Pull Sheet to prepare inventory.

Does the app need an account or internet connection?
No. The app works without an account and has no developer-operated backend, advertising, or analytics.

Where is my information stored?
Your event and project labels, decor dimensions, spacing, balloon sizes, color mixes, waste allowances, inventory estimates, and saved plans are stored locally in the app on your device.

What happens when I share a report?
The app creates the report locally and presents the standard iOS share sheet. Nothing is uploaded by the developer; you choose the destination.

How do I delete my data?
Delete individual records where the app provides that control. Deleting the app from your device removes its local app data.

What does the app not do?
ArchCount produces planning estimates from user-entered dimensions and assumptions. Actual balloon use varies with technique, inflation, pattern, breakage, and installation conditions.

Need Help?

Email support@shadowfetch.com with the app name, device model, iOS version, and a short description of what happened.