Help with Alloynote
Getting started, common checks and a direct way to contact support.
Using the app
- Start with a new case or the clearly labeled fictional sample, enter identity details and add the report values you want to compare.
- Enter limits and their citations before interpreting a comparison. Review ambiguous and missing fields; a favorable comparison is not an acceptance decision.
- Attach evidence only when needed, then inspect the PDF, JSON or CSV packet before sharing it.
Before you rely on a result
Alloynote is a record and comparison tool. It does not certify material acceptance, identify a grade, authenticate a certificate or decide whether material is safe. Requirements and source citations must be supplied and checked by the user.
Contact support
Email shadowfetchapps@gmail.com.
Include the app name and version, device model, iOS or iPadOS version, what you expected and the steps that reproduce the issue. A small non-confidential example or a redacted screenshot is usually more useful than a full private workspace.
Do not send passwords, API keys, private pairing keys, identifiable health records, confidential reports or other sensitive material. Support does not automatically receive your local app data.