Tuftgrid Support
Help and product scope for Tuftgrid: Rug Planner.
Getting Started
Open Dashboard to review the sample workspace, Workbench for the calculator, Records for editable local entries, Library for offline reference plates, and Export for a local PDF packet.
Accounts and Internet
No account or internet connection is required. The app has no developer backend, ads, analytics, tracking, or subscription.
Stored Information
The app stores rug project names, selected design images, dimensions, palette colors, color shares, measured yarn rates, yarn stock, backing and adhesive costs, labor, quotes, and production notes locally on your device.
Product Boundary
Tuftgrid is a visual planner and estimator. Color extraction and yarn estimates are approximate and depend on the image, pile, density, yarn, technique, trimming, and waste. It does not operate a tufting gun or replace equipment and material safety guidance.
Contact
Email support@shadowfetch.com with the app name, device model, iOS version, and a short description of the issue.