Support

Stickframe Support

Help for the Stickframe iPhone and iPad app.

Getting Started

Create a project in the Projects tab, then tap into it to access the Scope, Takeoff, Photos, Changes, Subs, Time, and Punch sections. Quick-action buttons at the top of each project let you scan a room, start a new takeoff, draft a change order, add a photo, or clock in.

Punch List

Tap the Punch section inside any project to track open deficiencies and walk-through corrections. Tap the circle icon on any item to cycle its status: open → in progress → resolved. Add items with room, notes, assignee name, and priority using the "Add item" button at the top right. Items persist with the project and the progress bar shows how close you are to 100% resolved before closeout.

Pro Tab Tools

The Pro tab contains tools that work without any project open:

Exporting a Time Log to CSV

Open a project, tap the Time section, and clock in and out to record entries. Once at least one completed entry exists, an "Export CSV" button appears. Tap it to share a spreadsheet-ready file with date, start/end, decimal hours, notes, and billable status — suitable for pasting into a T&M invoice.

Change Orders and PDF Export

From any project, tap "Draft change" to open the change order composer. Fill in the title, scope, and line items. Optionally tap "Draft with Hermes" to generate a client-facing narrative (processed on-device when possible). Capture a signature if needed, then tap "Export PDF" to share a formatted packet.

Photos and Documents

Use the capture tools only when you want to add jobsite images. PDF exports are created from your local project information and shared through the standard iOS share sheet — no third-party service is involved.

Purchases

Stickframe is a one-time paid App Store download. There are no subscriptions, accounts, ads, or in-app purchases. All features are included.

Privacy

Stickframe stores all project data locally on your device. No data is sent to any server. Read the full privacy policy.

Contact

Email the App Store product page with questions, bug reports, or support requests. Include your device model, iOS or iPadOS version, and a short description of what happened.