Support

Preflight an AV-over-IP network with explicit switches, ports, VLANs, streams, redundancy, multicast controls, PoE budgets, utilization, and clock roles.

Start with the included sample

The app opens with a complete local sample workspace, so every main workflow can be reviewed without an account or external hardware.

Reset local data

Use the restore sample action in the editable workspace screen. This replaces the app's local workspace only.

Contact

Email support@shadowfetch.com with the app name, iOS version, device model, and steps that reproduce the issue. Do not include confidential field data.

StagePacket is an offline topology and capacity model. Validate switch behavior, multicast controls, clocking, QoS, VLANs, PoE, link utilization, redundancy, firmware, and vendor requirements on the actual managed network before deployment.