Shardgrid Support
Help and product scope for Shardgrid: Mosaic Planner.
Getting Started
Open Dashboard to review the sample workspace, Workbench for the calculator, Records for editable local entries, Library for offline reference plates, and Export for a local PDF packet.
Accounts and Internet
No account or internet connection is required. The app has no developer backend, ads, analytics, tracking, or subscription.
Stored Information
The app stores project dimensions, field and border measurements, tessera sizes, joint widths, palette names, stock counts, waste assumptions, material costs, labor estimates, photos you select, and installation notes locally on your device.
Product Boundary
Shardgrid is a visual planning and estimating notebook. It does not assess substrates, waterproofing, adhesives, grout, structure, code, or installation safety. Verify every physical assembly with current product and qualified trade guidance.
Contact
Email support@shadowfetch.com with the app name, device model, iOS version, and a short description of the issue.