Support

Rigmargin Support

Help with scale entries, ratings, cargo scenarios, checklists, and PDF reports.

Before You Calculate

Confirm that each axle value is entered in the matching scale column and that every rating comes from the correct truck, trailer, tire, or hitch label. Use the three-weigh workflow for the most complete analysis.

Reports and Data

Reports use the iOS share sheet. To remove a saved setup, delete it in the app. Removing the app deletes its local records, subject to your iOS backup settings.

Need Help?

Email support@shadowfetch.com with Rigmargin, your device model, iOS version, and a short description. Do not email private scale tickets or vehicle identifiers unless needed and intentionally redacted.