Racktrace Support
Help and product scope for Racktrace: Homelab Map.
Getting Started
Open Dashboard to review the sample workspace, Workbench for the calculator, Records for editable local entries, Library for offline reference plates, and Export for a local PDF packet.
Accounts and Internet
No account or internet connection is required. The app has no developer backend, ads, analytics, tracking, or subscription.
Stored Information
The app stores rack and device names, rack-unit positions, port and cable labels, user-entered network assignments, power paths, wattage estimates, service notes, photos you select, and tasks locally on your device.
Product Boundary
Racktrace is a documentation and arithmetic tool. It does not scan networks, configure equipment, test electrical safety, calculate code compliance, or replace manufacturer and qualified technical guidance.
Contact
Email support@shadowfetch.com with the app name, device model, iOS version, and a short description of the issue.