Kilntrace Support
Help and product scope for Kilntrace: Ceramic Lab.
Getting Started
Open Dashboard to review the sample workspace, Workbench for the calculator, Records for editable local entries, Library for offline reference plates, and Export for a local PDF packet.
Accounts and Internet
No account or internet connection is required. The app has no developer backend, ads, analytics, tracking, or subscription.
Stored Information
The app stores user-entered clay bodies, glaze recipes, ingredient percentages, batch sizes, test tile codes, application notes, kiln schedules, firing observations, colors, surfaces, and studio notes locally on your device.
Product Boundary
Kilntrace records your studio tests and scales arithmetic from values you enter. It does not formulate glazes, assess chemical or food safety, control a kiln, certify firing schedules, or replace supplier, kiln, ventilation, PPE, and studio guidance.
Contact
Email support@shadowfetch.com with the app name, device model, iOS version, and a short description of the issue.