Support — Version 1.4

Redact Shield support

For support, bug reports, or App Store review follow-up, contact the App Store product page.

App name: Redact Shield
Publisher: Robert Corbin
Platform: iPhone and iPad

Common questions

Do I need an account?

No. Redact Shield works without sign-in or account creation.

Do my photos leave my device?

No. Photo selection, detection, PII classification, editing, metadata removal, and export are all handled locally on your device.

Why does the app ask for Photos access?

Photos access lets you choose an image and optionally save a finished, metadata-stripped redacted copy.

Why does the app ask for Camera access?

Camera access is used only when you tap Camera to capture a photo for redaction.

What does Auto do?

Auto uses on-device Apple Vision to find faces, readable text, and barcodes, then offline matchers classify the text into types like email, phone, card, and address. You can mask everything, tap a single box to mask just that item, or add your own masks before exporting.

Are blur and pixelation safe to share?

Not always. Blur and pixelation can be reversed by published tools. For true secrets, use the solid Black Bar, which is the default for sensitive fields. The Shield Audit screen includes a one-tap "Make all masks solid" control.

Does export remove location and EXIF data?

Yes. Redact Shield shows what hidden metadata a photo carries on import and removes EXIF, GPS, and device tags from every export by re-encoding a clean image.

Can I redact several photos at once?

Yes. Use Batch to queue up to twelve images, apply one profile, and export them all.

How do I zoom in to mask tiny text?

Pinch two fingers in the editor to zoom up to 6×. Draw your masks at any zoom level, then tap “Reset zoom” (or pinch out) before exporting. The export always uses the full original resolution.

What is the Rectangle tool?

Drag to draw a precise box over any region. It covers the exact area you outline in one gesture and works with all three mask styles (Blur, Pixelate, Black Bar). It is especially useful for multi-line addresses, signature blocks, and table cells.

Can I create my own profile?

Yes. In the Profile picker, tap “Create Custom Profile,” give it a name, choose a mask style, and tick the PII types you want auto-masked. Your custom profiles are saved on device and appear alongside the built-in presets.