Support

Intervo Support

For support, email support@shadowfetch.com with your device model, iOS version, and a short description of what happened.

App Review details

Common questions

No vibration

Check iPhone haptics and silent mode settings. Haptics require the app to be foreground and the device unlocked — this is an iOS system constraint.

No cue sound

Check device volume and Bluetooth output. Toggle cue sounds in Intervo Settings → Cues & Feedback.

No voice announcement

Speak phase names is off by default. Enable it in Settings → Cues & Feedback → "Speak phase names". Check device volume and that the device is not on silent.

Music changes volume

Intervo can duck music during cues. Switch to Mix mode in Settings → Music & Audio if you prefer cues over your music at full volume.

Timer keeps running after I leave

The timer is anchored to wall-clock time so it stays accurate after locking or app switching. Return and the countdown is exactly where it should be.

History missing a session

Sessions are logged when the workout reaches the Finish screen naturally (or via skip-to-end). Stopping mid-workout does not log a session.

Where are the new templates?

Version 1.2 adds seven new presets. They appear in the Templates gallery (grid icon, top-right). Tap Use to add an editable copy to your library.

How do I export history?

Open the History screen (clock icon, top-left of the library), then tap the share icon at the top-left of the sheet. Choose AirDrop, Mail, or another app to receive the CSV file.