Doptrace Support
Help and product scope for Doptrace: Faceting Bench.
Getting Started
Open Dashboard to review the sample workspace, Workbench for the calculator, Records for editable local entries, Library for offline reference plates, and Export for a local PDF packet.
Accounts and Internet
No account or internet connection is required. The app has no developer backend, ads, analytics, tracking, or subscription.
Stored Information
The app stores stone IDs, user-entered material labels, rough dimensions and weights, diagram and tier notes, index and angle values, laps, polish media, transfer observations, finished weights, costs, photos you select, and tasks locally on your device.
Product Boundary
Doptrace is a bench notebook and arithmetic tool. It does not identify gemstones, validate a diagram, assess treatments, prescribe machine settings, determine value, or replace qualified lapidary instruction, equipment guidance, and eye or respiratory protection.
Contact
Email support@shadowfetch.com with the app name, device model, iOS version, and a short description of the issue.