Support

Cytomark Support

Help and product information for Cytomark.

Getting Started

A private FCS 2.0-3.1 flow-cytometry viewer with transforms, histograms, bivariate plots, polygon gates, compensation review, populations, and batch statistics.

Included Features

  • Open common FCS 2.0, 3.0, and 3.1 event files
  • Build histogram, density, and bivariate dot plots
  • Create rectangle, ellipse, and polygon gates
  • Apply gates across batches and compare populations
  • Inspect transform and compensation assumptions

Common Questions

Does the app need an account, subscription, or in-app purchase?
No. It is a one-time paid download with no account, advertising, analytics, subscription, or in-app purchase.

Does it work offline?
Yes. Core features and bundled material work without a developer-operated service.

Where is my information stored?
Your editable workspaces, parameter values, imported records, comparison settings, notes, and export history remain in local app storage.

What are the limits?
Research and education only. Gating and compensation choices require qualified review; this app is not a clinical diagnostic or validated regulated system.

Contact

Email support@shadowfetch.com with the app name, device model, iOS version, and a concise description of the issue.