Support

Cuewarrant Support

Help and product information for Cuewarrant.

Getting Started

An offline subtitle and caption quality studio for SRT, WebVTT, TTML, timing, overlaps, reading speed, line length, style, search, comparison, and clean exports.

Included Features

  • Parse SRT, WebVTT, TTML, SSA, and common timecodes
  • Find overlaps, reversals, gaps, and media overruns
  • Measure characters per second and line balance
  • Search, retime, split, merge, and compare cue files
  • Export repaired captions and a QC evidence report

Common Questions

Does the app need an account, subscription, or in-app purchase?
No. It is a one-time paid download with no account, advertising, analytics, subscription, or in-app purchase.

Does it work offline?
Yes. Core features and bundled material work without a developer-operated service.

Where is my information stored?
Your editable workspaces, parameter values, imported records, comparison settings, notes, and export history remain in local app storage.

What are the limits?
Quality-control aid. Delivery platforms, language conventions, accessibility policy, and editorial intent differ; review every changed cue against picture and sound.

Contact

Email support@shadowfetch.com with the app name, device model, iOS version, and a concise description of the issue.