Benchtrail Support
Help and product scope for Benchtrail: Lab Notebook.
Getting Started
Open Dashboard to review the sample workspace, Workbench for the calculator, Records for editable local entries, Library for offline reference plates, and Export for a local PDF packet.
Accounts and Internet
No account or internet connection is required. The app has no developer backend, ads, analytics, tracking, or subscription.
Stored Information
The app stores protocol titles, sample labels, reagent lots, run notes, deviations, equipment notes, storage positions, attachment checklists, and follow-up tasks locally on your device.
Product Boundary
Benchtrail is a general research-note organizer. It is not a medical device, LIMS, regulated electronic lab notebook, diagnostic tool, clinical decision tool, or compliance system.
Contact
Email support@shadowfetch.com with the app name, device model, iOS version, and a short description of the issue.