Baskvault Support
Help and product scope for Baskvault: Exotic Care.
Getting Started
Open Dashboard to review the sample workspace, Workbench for the calculator, Records for editable local entries, Library for offline reference plates, and Export for a local PDF packet.
Accounts and Internet
No account or internet connection is required. The app has no developer backend, ads, analytics, tracking, or subscription.
Stored Information
The app stores animal and enclosure names, species labels you enter, feeding and shed observations, weights, environmental readings, equipment dates, feeder inventory, photos you select, and care tasks locally on your device.
Product Boundary
Baskvault records user-entered husbandry observations. It does not identify species, prescribe care, diagnose illness, calculate medication, or replace an exotic-animal veterinarian, qualified keeper guidance, and current species-specific standards.
Contact
Email support@shadowfetch.com with the app name, device model, iOS version, and a short description of the issue.