Support

Basebraid Support

Help and product information for Basebraid.

Getting Started

An offline Sanger sequencing workbench for AB1 chromatograms, base calls, quality trimming, ambiguity editing, forward/reverse alignment, consensus, and FASTA export.

Included Features

  • Decode ABIF directories, traces, calls, and quality values
  • Trim low-quality ends with a visible threshold
  • Edit ambiguous bases beside the four-channel trace
  • Align forward and reverse reads into a consensus
  • Export FASTA, quality CSV, and annotated PDF

Common Questions

Does the app need an account, subscription, or in-app purchase?
No. It is a one-time paid download with no account, advertising, analytics, subscription, or in-app purchase.

Does it work offline?
Yes. Core features and bundled material work without a developer-operated service.

Where is my information stored?
Your editable workspaces, parameter values, imported records, comparison settings, notes, and export history remain in local app storage.

What are the limits?
Research and education only. Confirm edits and consensus against original traces and validated laboratory workflows before downstream use.

Contact

Email support@shadowfetch.com with the app name, device model, iOS version, and a concise description of the issue.